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terms and conditions
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Our terms and conditions In signing our order form you agree to the terms stated below. The following terms set out the agreement made between you and us. It is agreed that no modification or variation to this contract will be effective unless such modification or variation has been agreed by both parties in writing. In the event of dispute between you and us over any matter whatsoever, it is agreed that the terms stated below will prevail. Exclusivity Payment for services To secure a wedding booking, we will require a deposit amounting to X% of the wedding package price. The deposit is non-refundable Any pre-agreed residual balance must be paid, in cash, on the day of the event, prior to any photographs being taken. We will not undertake work until payment is received and will assume that our services are no longer required. Any expenses for travel or accommodation will be agreed with you before the event and are subject to the same terms as stated above. If you require images in addition to those incorporated within the agreed ‘package’ then payment is to be made, in cash, at the time the prints are ordered. We will be unable to retain your booking without a paid deposit. Our copyright We may ask your permission to use images taken by us so that we can promote Kennick Photography. Permission to do so will be sought in writing by us. The term ‘image’ constitutes any digital image file or any other item which may be produced from the image file, including prints, transparencies, or other artwork. If we provide permission in writing for our images to be used for your own purpose, then we reserve the right to charge an appropriate fee. Our permission is only exercisable once the fee has been paid in full. In granting such permission, we are not granting authority for you to pass on any right of reproduction to a third party. The terms within this section are extended to the use of any part of an image taken by us, in the preparation of a composite image, digital manipulation of any image.
Print quality and colour matching We will take all reasonable steps to provide you with high quality prints with a pleasing colour balance and will use a professional and recommended printing house to achieve this. We will not pass on prints, which we consider to be of an unacceptable standard There are many variances within the printing process and we are therefore unable to guarantee that exact colour tone will be achieved, or that reprints will match the colour and tone of the original print. Therefore we will not consider requests for refunds where the quality of printing is technically acceptable. Longevity of images It is your responsibility to look after your pictures adequately and we recommend the following precautions are taken to prevent accelerated deterioration: Our failure to deliver We can accept no contingent liability for any failure of any type resulting from the failure in any way of any product or service we supply. Because of variances in location and human behaviour, for example the agreement of people to be captured on image, we will not guarantee provision of a specific image. We will not be liable for failure arising from:- Prices All quotations remain valid for 30 days Orders for wedding photographs received more than 3 months after the event date, will be subject to current rates, if our prices have changed. All requested retouching and digital manipulation to images will be charged in accordance with our tariff. However, we will not make additional charge for conversion to monochrome, sepia or other colour toned prints. Our prices are subject to change at our discretion except where we have agreed a price with you and the order is received within the time period stated above. Presentation / delivery Prints will be available 28 days from the date we place the order with the printers. We will advise you how long any digital retouching or manipulation will take. Other products may take longer to deliver. We will endeavour to inform you of timeframes, but will not be able to guarentee exact dates. Reorders Cancellation General Terms & Conditions: You must tell us immediately if arrangements for the event we are to photograph have changed. We will not accept responsibility for print, or image selection errors. We will not accept responsibility for damage to CDs or DVDs. Appropriate care is your responsibility. We recommend you take and retain a copy of your booking form. All prints, or CDs, or DVDs presumed to have been received in good condition unless you advise us within 3 of receipt. We have taken reasonable care to correctly identify and prepare the images you have requested from us and will not accept liability for any loss or damage incurred by you, or any third party, after the material leaves our possession. You indemnify us against any claim from a third party arising from unauthorized reproduction of a picture submitted to you by us, as a result of any breach by you of any of these terms and conditions (including but not limited to you allowing a picture, or a copy thereof, to come into the possession of a third party without our prior written consent). We will not be liable for any physical injury, or loss or damage to property, however or whenever caused. We reserve the right to amend these terms and conditions without notification |
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